Need Help Downloading an an AxTrax Mp3 file?

Here are the basics: .mp3 is a compressed file format used for audio files

Even so, these are approximately 3-6 megabytes…Check if you have enough hard drive space left to download these files.

Depending on the speed of your internet connection, it will take a while to download.

Your mp3 link is in your order confirmation email. Depending on your email client, you may be able to right click the link and select “save link as”, “download linked file” or “save target as” and save the mp3 file to your computer

If you cannot right click and select “save Target” or “download linked file” inside your email, then paste the link address into a browser like Chrome or Safari (Mac) and hit enter. Follow the instructions below.

Chrome: After pasting the mp3 link into the browser and hitting “enter”, click the 3 dots on the right side of Chrome’s in-browser media player, and select download.

Safari: After pasting the mp3 link into the browser and hitting “enter”, right click the empty space inside the in-browser media player around the play bar and controls, and select “download video”. (Do not try and click the play bar or controls as it will not work, you need to click the empty space just above or below the controls but still within the rectangle media player).

Firefox: After pasting the mp3 link into the browser and hitting “enter”, right click inside the in-browser media player around the play bar and controls, and select “save audio as”. 

*REMEMBER where you save that file!

Some computers try to change the file type by re-naming the extension .mp3 to something else. Don’t let them. If necessary, rename before downloading back to trackname.mp3 or change them back afterwards so that is the name of the file and extension on your computer. If you don’t, audio programs won’t recognise the file type and say they cannot play them back!

Left clicking or double clicking the file will probably launch your computers built in music player like Groove Music (PC) or iTunes (Mac). This may play the track successfully (or it may not as it is being directly streamed from our server) but you can’t save the file like that. Which means you can’t listen to it anymore once you have shut down and have to download it all over again. Which is not a good thing … Which is why we suggest you right click and save the file to YOUR computer first before playing.

Downloading to a mobile device.

Android phone (using Chrome browser): Click the mp3 link in your confirmation email and open the link in Chrome. The mp3 will begin to play inside the browser’s built in media player. Click the 3 dots on the right side of the media player and select “download”. You can then decide where on your device you would like to save the mp3. Use your phones “my files” app to find and play your mp3 once it has been downloaded.

iPhone/iPad (using Safari browser): Click the mp3 link in your confirmation email to open it up in Safari. The mp3 will begin to play inside the browser’s built in media player. Click the “share” button at the bottom of the safari window (looks like a square with an arrow pointing up), scroll down and select “save to files”. You can then decide when on your device or in your iCloud account you would like to save the mp3. Use your phones “files” app to find and play your mp3 once it has been downloaded.

Dropbox/Onedrive/iCloud/GoogleDrive

Another great option is to use your computer to save the files to a cloud storage system like dropbox so you can access your mp3s from multiple devices.

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